Delivery

Medical Grade Packaging
Your Phoenician order will ship in discrete packaging and arrive in sealed medical-grade packing.

Shipping
If the item is in stock it will ship immediately via USPS with tracking and drop-off without signature.  Domestic transit times differ but typically arrive 3-5 business days after the order has been placed.  International orders are subject to longer transit times contingent on customs clearance which varies from 7-10 business days from the time the order was placed. For any more information about item lead times or when an order is scheduled to arrive please contact us. If you prefer delivery by USPS Next Day or another expedited option including required signature, an additional cost will be applied so please contact us before choosing this method.  Regardless of shipping method we will always provide tracking information.

All international orders are subject to additional customs fees which may not be reflected in the checkout total.  These customs fees are contingent on location and remain the sole responsibility of the recipient to pay.

Return Policy
Phoenician Engineering has a limited life time warranty on all grinder products, we want our users to know the structure of the grinder and its continued functionality is guaranteed for life. We warranty all major physical structure components including the teeth. Other general wear and scratching are not covered under warranty. All products must be completely clean upon return to be considered for replacement, with any questions please email services@phoenicianengineering.com